Joseph You don't have to have all the answers.
Joseph You can just be open and be present with the person
Joseph and really take time to listen.
Shaniece As practitioners, sometimes we can come in with all of
Shaniece our thoughts and ideas of how to make the client successful,
Shaniece but it's not about that.
Shaniece It's really about meeting the client where they are.
Shaniece And sometimes that means that the practitioner
Shaniece also has to kind of step back
Shaniece and move at the client's pace and really focus on
Shaniece solidifying the relationship, the rapport.
Cindy You can go out and teach skills
Cindy and have these practical ideas
Cindy and show someone what it is to be able to
Cindy get those things done, but it's the partnership
Cindy that really gets the person
Cindy motivated and engaged in doing CAT.
Cindy When they see that you are invested
Cindy in their ultimate goal and you're invested in
Cindy their life and their success,
Cindy it just takes it to a whole other level.
Anthony You would talk to me like a human being.
Anthony You made me feel comfortable
Anthony and you let me know that you're on my side
Anthony and you wanted me to lead the way,
Anthony that the program was meant to be
Anthony a help to me, not a hindrance.